Travel Essays

Create a timeline of the annual activity of labor/management collective bargaining from 1978 through 2009, providing a short synopsis of mergers, new carriers and company departure from the air transportation sector. Highlight the areas of most importance. 1978 Jan, The Federal Hourly Minimum Wage was set at $2.65 an hour. …

The ad (made by Rediffusion) shows the enigmatic woman who stands for both hospitality and efficiency. The identity was developed after extensive research on the consumer’s attitudes towards the Taj. Over 60 in-depth interviews were conducted by client and agency. The parameters? Not quantity, but quality. The things done right. …

 You get it all done, you do not have to prepare anything. Easy, right ?. You meet people, never alone and above all speak your language. They provide guides that give you knowledge and you have many stories that just would not know for free. Gained security.  They take you …

Premier Inn is the UK’s largest hotel brand, with over 50,000 rooms and more than 650 hotels. Originally opening under the “Travel Inn” brand name in 1987, it has been owned by Whitbread during its entire operation and was set up to compete with the Travelodge brand which was at …

Business tools like strategies and customer services tools like software, plans and policies if used properly for the Qantas would help undertaking the formal marketing, auditing and planning. Formal Marketing would come if the marketing strategies are planned based on perfect business tools that are available in the market for …

“To be a good salesman requires an assertive personality that is credible and pleasant” – a statement that which summarizes the chapter. In this chapter, it deals with all the skills expected from front desk personnel in order to create good will and continuous patrons in the industry. Creating good …

Floral aesthetics is concerned with the perception through the human senses of the intrinsic beauty of plants as artistic objects. To consider an object ‘aesthetic’ is, most commonly, to deem it optically beautiful by virtue of its features of grace, harmony, symmetry, smoothness or colour. An aesthetic object invigorates a …

This case illustrates the success that JetBlue Airline has achieved since founded in 1999, though it had trouble in 2007 during Valentine´s day and a few more, it managed to overcome the issue and become one of the most known companies for excellent customer service. The author mentions that JetBlue …

1.0 Executive Summary This report aims to solve problem faced by Malaysian Airline System in the implementation of good service delivery in the flight cabins by integrating two of the management functions, which are organizing and leading & motivating. The problems that have being identified are impolite crewmembers, slow and …

Technological advancements, mergers and acquisitions, volatility in crude oil prices, currency depreciation, ground staff management and baggage handling are the major external factors for Delta Air Lines. The Monroe oil refinery purchased by Delta Air Lines provides an opportunity for the company to deal with the volatility in crude oil …