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The conflict between Yusuf and Latifa

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The conflict between Yusuf and Latifa, Yusuf has made a new plan to make Bunga Raya get high profits and good performance than other bank. He wants to downsized and completely close several 70 regional branches but it make the employees loss their job and less of customers. Bunga Raya Bank profits is important for Yusuf because he will get bonus if he success in his plan to improve the bank performance. So, he gives the responsibility to Latifa managed the plan and at the same time tell the employees and customers about the idea in improving their profits.

Latifa feel a bit disappointed with Yusuf’s idea because she already close with the employees and customers. She also have no idea in handling the situation. The conflicts between Yusuf and Latifa will be solved if the skill of leadership was apply in this situation. As a leader, Yusuf need to apply the leadership skill in managing the problem that exist in the company. It is the advantage for Yusuf if he shares the company’s problem to the employee in solving the problem. Sometimes, leader need to hear the idea that come from the employee because it will help the management in improving the performance.

There are two types of contemporary leadership which are Charismatic leadership and Transformational leadership. The characteristics of Charismatic leadership are have a clearly articulated vision, willing to take personel risk to achieve the vision, exhibit behaviours that are out of the ordinary or behave in extraordinary way and have high amount of self-confidence. Through this leadership skill, Yusuf need to articulate the vision of the Bunga Raya Bank in increasing their profits and good performance. The have to link with past, present and for the future.

Then, the leader communicates high performance expectation and he must confidence with his employee’s ability like he confidence with Latifa to manage his plan in improving profits for the company. Yusuf need to conveys a new set of values to his employees by setting and example. Then, as a leader also have engages in emotion-inducing and often unconventional to demonstrate conviction about the vision. The leader use their own charisma character in transformational leadership to transform and revitalize or change organization by create a vision that inspire employees.

The employees will trust and follow because the leader self-interest and can have extraordinary effect on followers. It same with transactional leadership that the leader conduct or motivate employees to do work as to achieve the vision or goals of the organization. Yusuf and Latifa have to cooperate in managing the employees so that they can do their work and understand what Bunga Raya Bank want to achieve. Yusuf should not ask only Latifa to communicate with the employees but he also need to have good relationship with the employees and give support to them to make sure the employees feel comfortable working in the organization.

Motivation is important for us in doing something because motivation encourage and give spirit to us to perform well in our work. Yusuf as a leader and Latifa should give support and motivate the employees if they have do some mistakes in their work. Then, give them some advices to improve their performance and guide them to work in a group or team to achieve the organization vision. Furthermore, Yusuf should be firm and courageous in making decision. One of the way to make Yusuf and Latifa have the same opinion in achieving their goals is have a group decision making.

Group decision making is a situation when two or more people are involved in making decision in organization. Therefore, the relationship between the leader and the employees can be more closely and at the same time simplify their work to be done. Through this alternative, the group members are encourages to generate as many idea as possible without restriction on type of idea. This technique can be called brainstorming. So, by this technique can make sure the Yusuf easy to select the solution to achieve the goals of Bunga Raya Bank and there are no other member will not satisfied with the result.

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