Work Essays

1. Introduction When service industry firstly turned into one of the main economic dominances, it didn’t attract much attention from marketing researches (Fisk et al.,1993), as many researchers considered service as a kind of products (Edgett & Stephen, 1993). However, in today’s economy it is the service sector that is …

1.The Definition of Self-AwarenessBeagrie (2005) define self-awareness is at the core of professional development. Few people are able to objectively look into a mirror and see themselves as others do. Knowing who you are and what you enjoy doing, and being able to recognise your skills, strengths and weaknesses, as …

Police officers have played a major role in society by protecting us from crime. Their responsibilities include not only preserving the peace, preventing criminal acts, enforcing the law, investigating crimes, and arresting those who violate the law but also directing traffic, community relations work, and controlling crowds at public events. …

My first impression of what qualities leadership entails was belief in oneself, initiative to action, outspokenness, moral rights, the ability to lead by example, and humility. Also, a leader has to have total confidence, but over the past few months. I discovered a lot more than all those qualities and …

This research, which is motivated by the desire to understand the implications of the ongoing World Bank reforms, examines the role of accounting systems in governance improvements in Africa. The overall objective is to develop a model that will help explain the relationship between accounting systems and governance systems in …

This paper is going to identify and explain how the four steps to change the mental models/mindsets can help Pfizer pharmaceutical. Pfizer is on the correct path and currently uses the four steps to creating change within their organization. Pfizer is one of the world’s largest pharmaceutical companies. “Pfizer’s purpose …

The main benefits of the OSI model include the following: • Helps users understand the big picture of networking • Helps users understand how hardware and software elements function together • Makes troubleshooting easier by separating networks into manageable pieces • Defines terms that networking professionals can use to compare …

Nowadays, many medium sized service companies have appeared in our market society. What factors have led them to success? Of course, the most important one is doing as best as they can on customer service. Customer service is not only a quick table wipe and a glass of ice water. …

There are four basic functions of management that all businesses must employ in order for a company to succeed. Those functions (planning, organizing, leading, and controlling) are utilized daily by members of management in the food service industry. Without the proper implementation of these four ingredients, the day-to-day operations suffer …

In this report we focus on the two main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America, Inc. (UPS). Studying FedEx, UPS and their competitive relationship gives a good insight for the companies’ and industry’s future. The two companies have different strategic …