Citizenship and Diversity

Qualification covered
BTEC Subsidiary/90 Credit Diploma in Public Services Units coveredUnit 3; Citizenship, Diversity and the Public Services Learning aims coveredLearning outcome 1: Understand the meaning and benefits of citizenship and diversity

Scenario
You are a trainer for your chosen public service and have been asked by your superiors to put together a report on concepts of citizenship and diversity. The emphasis of the study programme is the importance of citizenship and diversity in the public services, explaining key terminology and concepts. You are also required to assess the benefits of good citizens to both the public services and society in respecting fairness and equality.

Task 1
You are required to produce a report which explains the range of meaning attached to citizenship and diversity. You need to explain the meanings attached to citizenship and diversity, including definitions, views of citizenship, qualities of good citizens such as dedication and responsibility, composition of the local and national communities (2001 Census) including ethnicity, religion, gender, age, disability. You also need to explain the following terms: racism, racist, institutionalised racism, multiculturalism, ethnocentricity, sexism, heterosexist, homophobia, equal opportunity, equality, prejudice, harassment, victimisation, disability, direct and indirect discrimination.

You need to discuss the key concepts associated with diversity, including integration, tolerance, multiculturalism, rights & responsibilities of individuals and equal opportunities & positive action on inclusion. You need to show the key benefits of good citizens to the public services and the community, for example, making a positive difference to society and protecting the environment. You must analyse the importance to public services of good citizens respecting equality and supporting them by respecting the key concepts associated with diversity, for example, what would be the effect of citizens disrespecting fairness and equality? You need to evaluate the role of good citizens in supporting public services, considering the positive and negative aspects of good citizens in supporting the services as they deal with issues of equality and diversity. Evidence you must produce for this taskA report

Criteria covered by this task:
To achieve the criteria you must show that you are able to:UnitCriterion reference Explain the range of meanings attached to citizenship, diversity and the associated terminology.3P1 Discuss the key concepts associated with diversity.

Assess the benefits of good citizens to public services and society in respecting equality.3P3 Analyse the importance to public services of good citizens respecting equality and supporting them by respecting the key concepts associated with diversity3M1 Evaluate the role of good citizens in supporting public services in dealing with issues of equality and diversity.

Sources of informationTextbooks

Gray D, Lilley T, Vause J- BTEC Level 3, Public Services Book 1.

Websites

www.army.mod.uk
www.direct.gov.uk
www.equalityhumanrights.com
www.homeoffice.gov.uk