Impact of Eletronic Banking in Nigeria
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1.1BACKGROUND OF STUDY
The Nigeria banking industry has witnessed a lot of changes since the mid 1980’s and this is reflected in the increased volume and complexity of bank operations, increased innovations and varieties in product and service delivery. These development have not only been technology driven but have influenced move technological advances. Information technology which is the foundation of modern electronic banking through desktop computers and terminals provide the tools for delivery of new products and innovations characterized by ATM’s cash dispensers, credit and cash card, information technology through electronic banking is seriously changing how banking is done all over the world. The volume and speed of banking transactions has improved tremendously as a reject of the growth of electronic banking which has created a lot of changes and business opportunities for banks.
What used to be termed electronic data processing has been transformed into electronic banking through information technology. The change in terminology reflects on equivalent transformation of the use of the computer from automation of paper flow to reduction in unit cost the replacement of manual with computer processing to today’s focus on electronic product and service delivery which has become the underlying ethos in today’s banking with a shift in adopting to a consumers market Internet banking is gaining ground. Banks increasingly operate websites through which customers are able not only to inquire about account balances and interest and exchange rates but also to conduct a range of transactions. Unfortunately, data on Internet banking are scarce, and differences in definitions make cross-country comparisons.
According to Anyawaokoro, M. (1999). Electronic banking is defined as the application of computer technology to banking especially the payment (deposit transfer) aspects of banking. He also defined electronic banking as a system of banking with an electronic communication network which permits on-line processing of the same day credit and debit transfers of funds between member institutions of a clearing system.
1.2STATEMENT OF PROBLEM
Banks since the inception of the use of electronic banking products in the late 1980’s have not made their presence felt much. These are as a result of problems associated with the use of electronic banking which includes. 1.COST OF OWNSERHIP AND OPERATION.
Electronic banking is very expensive because it entails the acquisition of computers, telecommunication gadgets. Banks spend a lot on these products because of the conversion rate between the naira and the dollar, and the cost of controlling these equipment 2.POOR ORIENTATION
So many people are still ignorant of the services and benefits available to them through the use of electronic banking products. The benefits includes that it is fast, safe and reliable. 3.LACK OF INFRASTRUCTURES.
Irregular source of power supply and the slowly developing telecommunication systems are hindrances to the effectiveness of electronic banking in Nigeria. 4.ANXIETY AND FEAR. This has to do with some people’s belief that anything that has to do with computers is evil and associated with what the Bible called the end time moves of Satan. Also here is this general fear that the introduction of computers would displace them of their jobs, more so the mishandling and fear of transacting funds inappropriately