Hotel Essays

Mr. Oscar Mendoza is the owner of Triumph Tours, a travel agency business that has been experiencing difficulties in getting hotel accommodations for his tour groups during the peak travel months of December, January, July, and August. In July of 1989, Mr. Mendoza read in the newspapers an advertisement for …

Summary The film takes place in Tokyo where two characters find themselves feeling alone and lost in the foreign landscape. Bob, a famous American actor, and Charlotte, who is married to constantly working photographer, are drawn to each other. They grow sympathetic towards one another and together they navigate the …

ABSTRACT Indian Railway has set up a public sector company, Indian Railway Catering and Tourism Corporation Limited (IRCTC), owned by the Ministry of Railways. This company has been formed to function as an extended arm of the Indian Railways to implement, upgrade and professionalize the rail reservation system besides managing …

1.1 BACKGROUND DESCRIPTION Hotel like any other business opens up socio-economic opportunities for both owner and customer An online hotel reservation system is a web based software that gives an easy opportunity for customers to book for all what is suitable for them before they lodge in to a hotel. …

Brunt Hotels, PLC, owns more than 60 hotels throughout the United Kingdom. They recently acquired a small hotel chain headquartered in France. Brunt’s chief executive decided that half of the new hotels in France would be retained and re-branded as part of the Brunt Hotels Group; the other half will …

New Products and servicesHilton Hotel Corporation won the Best Customer Focus award in November 2005 from theprestigious UK National Business Award. In a speech given by Hilton International SeniorVice President Of Marketing , Mike Ashton said that the reward recognised the newcustomer brand promise to put back a little of …

The hotel model is really a description of care which is disabling, taking over and doing everything for the person rather than promoting independence and being collaborative (working in partnership with the individual to establish the best ways of supporting that person). With the hotel model, a person can become …

The ad (made by Rediffusion) shows the enigmatic woman who stands for both hospitality and efficiency. The identity was developed after extensive research on the consumer’s attitudes towards the Taj. Over 60 in-depth interviews were conducted by client and agency. The parameters? Not quantity, but quality. The things done right. …

Premier Inn is the UK’s largest hotel brand, with over 50,000 rooms and more than 650 hotels. Originally opening under the “Travel Inn” brand name in 1987, it has been owned by Whitbread during its entire operation and was set up to compete with the Travelodge brand which was at …

“To be a good salesman requires an assertive personality that is credible and pleasant” – a statement that which summarizes the chapter. In this chapter, it deals with all the skills expected from front desk personnel in order to create good will and continuous patrons in the industry. Creating good …