A Narrative Report on Industry Practicum

A Narrative Report on Industry Practicum at UOMINI LANGUAGE INSTITUTE INC presented to the Internship Training and Jobs Placement Office of the National College of Science and Technology Amafel Building Aguinaldo Highway, Dasmarinas, Cavite In Partial Fulfilment of the Course Requirements for the Diploma of Associate in Computer Technology Submitted to: MS LEAH PENAFIEL-DIGO Coordinator Submitted by: SHEENBIE MIANA PALADO September 2013 ACKNOWLEGDEMENT The author would like to express his sincerest gratitude to the following people who willingly and generously contributed to the success of this endeavour. To Ms Leah Penafiel-Digo, ITJPO coordinator, for the guidance and recommendation to the company. To Ms. Mary Mae S. Ruga, ITJPO assistant for the assurance of the document needed for the internship.

To Mr Joel Jao Tolitol, ULI INC. President and Mr Jessie Jao Amira, ULI INC. Secretary, for the piece of advice given and learning experience shared. To my loving parents and family, for their financial support, love and care. To Almighty God who bestow His Blessings all the time. SHEENBIE MIANA PALADO INTRODUCTION It is the responsibility of the supervisors and managers to utilize available resources to train, qualify, and develop their employees. On-the-job (OJT) is one of the best training methods because it is planned, organized, and conducted at the employee‟s worksite. OJT will generally be the primary method use for broadening employee skills and increasing productivity. it is particularly appropriate for developing proficiency skills unique to an employee‟s job-especially jobs that are relatively easy to develop, learn and require locally-owned equipment and facilities.

To have a successful practicum program, supervisors need to assign a coach to each employee involved in OJT practicum. It is the responsibility of the coach to plan training carefully and conduct it effectively. The OJT Trainee must be able to cope much with the tasks given to him/her. The OJT coach must in turn observe the trainee as he/she is working on that given task. Company Profile Uomini Langauage Institute Incorporated is a registered corporation under the Securities and Exchange Commission and Department of Trade and Industry on July 29,2011. Situated at Dasmarinas Bayan, Dasmarinas Cavite City, the heart of Cavite‟s Business District, the institute provides quality and effective training for atleast eleven (11) languages, two (2) of which are the official languages (English and Tagalog) and Nine are foreing languages sush as, Chinese, Mandarin, Korean, Norwegian, French, Spanish Japanish, German and Nihonggo.

The institute also offers very short term tutorial classes in music, mathematics ,science and arts at the reasonable cost. It conducts special review classes to interested teachers and government employees. Furthermore, the institute aims not only on cultivating one‟s mind but also developing interpersonal relations among students through immersion programs. It qualified and competent trainors who are certifiead experts in their respective disipline coming from prestigious colleges and universities in Metro Manila and Cavite. The newly organized language institute is on fast track TESDA registration and program accreditation. At Uomini we prepare the students to be more confident in the language he/she desires to learn allowing everyone to become communicately competent and proficient in the languages of the world.

Experience Uomini and you get what you desire to learn. Speak the languages of the world. SUMMARY OF DUTY Week 1, June 5-7 It was June 5, 2013 when I started working in UOMINI LANGUAGE INSTITUTE INC as an Admin Secretary. Before I was introduced to our designated department, the ULI secretary oriented me about the company rules and regulations. They also introduced me to those teachers who are there that day. To start with my work, Mr. Joel Jao Tolitol, President of ULI INC., assigned me at the admin office located at the CM Plaza, Dasmarinas, Cavite. I was excited to know that most of the teachers teaching in ULI know how to speak in Japanese. I also meet one of the teachers, Ma‟am Marie who teaches Mandarin language. She was so kind and generous. The first job assigned to me was to review those pricelist for those subjects and also I encoded Students profiles.

Week 2, June 10-12 Our Company Boss, “Ma‟am Jheng or „Madam‟ ” they used to call her those names in the office, she assigns me a task. I encoded student profiles that are not active in the class. After encoding all the profiles, Ma‟am Jheng asks me to printed-out all the files I encoded. After Printing all those files, Ma‟am Jheng ask me to go at Cm Plaza to work on those reports she left at the office in Cm Plaza Building. At the Cm Plaza Building, I started cleaning the Computer and also our working place. Then I started listing all the monthly reports. Week 3, June 15-19 This is just a regular day for me. Just like what I‟m doing the other pass few days, I‟m doing some paper works. Files and Profiles of the students who are enrolled in different course or language but this time I need to list first then encode it after.

While I‟m doing this, one person came-in to inquire our Courses or languages we offered. I introduced myself first then we started talking about the language he wants to inquire about. We ended up our conversation when he decided to enrol the other day. I went back to work and continue working on those files. It was Pass six o‟clock in the evening when I decided to go home. Week 4, June 24-29 I just stayed at the Cm Plaza Building waiting for those client want to inquire about our offered languages. I am all alone at our office. Too boring for an ordinary day for me. While waiting, I decided to clean the filling cabinet just to make sure that all the files are in ordered and in alphabetical order too.

It was lunch time when I decided to go down stairs to buy food for my lunch. After lunch, Ma‟am Jheng came at the office. She told me that I can go home early. She will be the one who will wait for the applicant. It was too great! I can now go home to take an early sleep. Week 5, July 1-5 First week of July. Sir Jessie was absent so that Ma‟am Jheng assign me at AVM Building near NCST. I waited for Sir Joel to have the key in AVM Building Office. Before Leaving, Sir Joel instructed me to search some travel Agencies on the internet and list it on the MS Excel. I searched almost twenty travel agencies near Manila and Cavite and listing all I printed it out. They also instructed me to give the salary of the trainer in German Language that day. It was five o‟clock in the afternoon when they stop. I decided to have an over-time until five thirty in the afternoon.

Week 6, June 8-13 It was ten thirty in the morning when Ma‟am Jheng came by and She ask me to buy printer ink for the AVM office but the ink store was still closed at this time. So she instructed me to deliver the ink at the AVM office when I buy it. She gives me money worth two hundred pesos (P200) for the ink and for my transportation and then she leave. It was one o‟clock in the afternoon when I saw the ink store was open. I urgently buy the ink and then went to AVM Office. After giving the ink I go back again here at the Cm Plaza Building. I was at the CM Plaza Office, when three students went by and told me that they gonna have their class here at CM Office. Their subject was German Language. We waited for Sir Felix the instructor for German Language.

He was a little bit late this time. Week 7, June 15-20 I was waiting for the German class when ma‟am Jheng texted me that the instructor for the german class can‟t come because he‟s not feeling well. It was examination week in our school that‟s why I was supposed to have eight hours in my ojt but I only spend 4 hour in one day because I need to review my notes before the exam. Week 8, June 24 – 29 As daily routine, I went first to CM Plaza and clean the office. After lunch Ma‟am Jheng arrive. Ma‟am Jheng, ask me to print her a copy of Monthly report. So I went to Avm Plaza to make the report. After making those reports I went back to CM Plaza to gave the report to Ma‟am Jheng. She instructed me to pay the rent for the month of June.

Ma‟am Jheng stayed at the CM Office and leave after an hour. She allowed an early out but I stayed in Cm Plaza until five o‟clock in the afternoon. Week 9, July 1 – 10 First week of July, Its one o‟clock in the afternoon when I decided to go in Cm Plaza. Sir Joel asked me to photocopy all the Employees Monthly Report and Students Daily records. Ma‟am Jheng, instructed me to fix and clean those CPU in the other room after instructing me she leave and went to AVM. I texted Sir Felix to remind his class in German. I also meet his students in German. While I‟m doing this, one person came-in to inquire our Courses or languages we offered. I introduced myself first then we started talking about the language he wants to inquire about. We ended up our conversation when he decided to enrol the other day. Week 10, July 13 – 20 I only stayed in CM Plaza for the inquiries in this whole week for my duty.

There is no other work to do thats why I only sat at the in inquiry table and wait for some clients. I only went out for lunch and go back before one o‟clock in the afternoon. I admit, It was so tiring sitting down and wait for nothing. There is no Internet Connection at CM Plaza thats why It was so boring. At the end of the day, I ended up Fixing the files and went home after. Week 11, July 26 – August 7 I decided to clean the filling cabinet just to make sure that all the files are in ordered and in alphabetical order too. It was lunch time when I decided to go down stairs to buy food for my lunch. After lunch, Ma‟am Jheng came at the office.

She told me that I can go home early. She will be the one who will wait for the client. It was too great! I can now go home to take an early sleep. Before going home, I make sure that the files are ready for pick up. Week 13, August 16 – 30 It was Monday when typhoon Maring attacked. That is the reason why I can‟t go to my Ojt.Five days early vacation I guess. Because of the typhoon Maring, I had to rush my OJT hour for the submittion. That is why even in the after my class I went fast in my Ojt. Ma‟am Jheng told me to count my Ojt Hours and make an overtime to finish my Ojt in time. I stayed in CM Plaza for the inquiries in this whole week of my duty. There is no other work to do that’s why I only sat at the in inquiry table and wait for some clients.

I only went to AVM Plaza when Ma‟am Jheng texted me or Sir Joel. Week 12, August 8 – 14 After class, I went to Cm Plaza to continue my Ojt Hours even if i only had three hours that afternoon. Sir Joel came and told me to ready the printer for the repair. I prepare the printer machine and told Sir Joel that it was ready. After Sir Joel get the Printer I went back to my table and work at my narrative report while waiting for the clients. It was Six o‟clock when I decided to go home. Week 13, September 2 – 7 Sir Joel came and told me to ready the printer for the repair. I prepare the printer machine and told Sir Joel that it was ready. Sir Joel asked me to send the Certificate through LBC for the students who finished their Language Course. He also gave me money for the LBC payments and Buy brown envelope for the Certificates and Stole rent payments.

After I settle all the duties they gave me, I went back to Cm Plaza and Pay the rental for the month. My friend Elizabeth visit me at CM Plaza that afternoon. Then Sir Joel and Ma‟am Jheng arrive and asked me to buy coffee and French fries in MCDONALS for their merienda. A minute pass, their student in Korean arrived. Ma‟am Jheng told as to go at AVM Plaza and Print a Copy of September Monthly Reports. I went to AVM with Elizabeth. I went out at Six o‟clock in the afternoon.

Week 14, September 9 – 17 Sir Joel came and told me that he will give a last task for my last week of my OJT. He asked me to search and list on MS EXCEL those Foreign Companies in CALABARZON and MANILA, TRAVEL AGENCIES in CALABARZON and MANILA and JOBFAIRS CALABARZON. Sir Joel and Ma‟am Jheng gave the certificate and evaluate me. Encoding and checking students profiles enrolled in German langauge. Encoding August monthly report and checking students profiles enrolled in Korean langauge. Arranging language books into the cavinet.