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Scope and Limitation for Online Reservation

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Femar Garden Resort and Hotel still uses a manual procedure in keeping records of their clients and past, current and upcoming reservation of event and rooms. In making a reservation the client must fill-up some forms such as waiver/ gatepass and the reservation form before proceeding to the cashier for payment. This type of process best applies to walk-in customers only since they have the privilege of looking around the rooms and facilities. As for phone call reservation same process applies but it takes more time because of too many inquiries and question, and because it is not a face-to-face transaction error is inevitable. With the use of online reservation system created by the proponents, this will help the company in updating and improving their current system. The company will have their own website with a user-friendly interface wherein customers can easily book a room or plan an event through online giving them a more easy way and hassle free reservation.

The cost and quality of hotels are usually indicative of the range andtype of services available. Due to the enormous increase in tourismworldwide during the last decades of the 20th century, standards,especially those of smaller establishments, have improved considerably.Hotels are independently assessed in traditional systems and these relyheavily on the facilities provided. Today, most of the Hotels provide goods and services using computersystem. It helps to perform task in an easy way with less time consumed.Some companies are become fully automated while others strive for thesimilar setting.Computer programmers develop things like computer system thatthe rest of us could use. The computer programmers tell the users what todo. They make programs that users can easily used or understand. The advent of new technology gave rise to easy and hassle freeinteraction

between and among humans. Whether it is in business, scienceor what ever task a person takes on the quality and speed of carrying it outare enhanced with automation at the core of this efficient Today, many systems have used an automation process like usingcomputer system, due to the efficient and accuracy. “Hotel ReservationSystem” is a transaction processing system. In this system there are moreadvantages rather than a manual Hotel Reservation.

Background of the Study
The proponents want to know the reasons of hotel in using manual reservation. The proponents conduct a study towards the topic because they notice some of the hotel still use manual reservation. The study will emphasize the effects of using manual reservation and how a computerized reservation will be substituted. Therefore, the proponents purported to find out how to increase the number of customer using computerized reservation. Interaction and individual stimulation have always been linked tothe technological availability of the time and place. With the transition toan information-based society, computers and transactions have evolvedfrom manual transaction.One of the solutions or alternatives to the problems that a hotel isfacing, a system was being developed which can edit, delete, filter,monitor and store and secured the records of the customers.Hotel Reservation system is a transaction processing system thatsolves the problem encountered during the manual Hotel Reservation.

The computerized Hotel Reservation System aims to simplify the manualHotel Reservation fastest and accurate. Database is shared thru LocalArea Network (LAN). The proponents make use of some tools andtechniques to build the project. The system uses Graphical User Interface(GUI) to help the user give instruction to the computer. The system once implemented it will solve the most common problems that the HotelReservation encounter. Statement of the Problem Based on the research conducted, the proponents found out theproblem of this study is:How will this system help the management and the staff to have anaccurate service at the same time to monitor the records of thecustomers?General Problem:The main problem of this study is the inaccurate reservation of thecustomer.Specific problem:1. Low in security2. Time monitoring3. Less data integrity4. Difficulty in searching and retrieving files5. Possible loss of records and retrieving files6. Difficulty in finding the availability of rooms Objective of the Study

This study intends to develop an Hotel Reservation System

General Objectives
This study aims to solve the problems encountered and to change themanual reservation. Specific Objectives
1. To increase the security between the management and staff.
2. To lessen time consume.
3. To highly integrate data.
4. To spend less time in searching and retrieving of files.
5.To create a back up of files in every successful transaction.
6.To become make easier to find the availability rooms.

This study is conducted to know the reason behind theproponents on how will their purposed systems will help the HotelManagement.Hotel Reservation System is fully scalable and designed toprovide extensive flexibility and varied choices. Typical hotelreservation and ecommerce hotel system software reservationsolutions currently in place and available today are technicallydesigned to achieve only one objective function, which is to connectbuyer to seller.

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