Information In Health And Social Care Settings

The learner can:
Identify legislation that relates to the recording, storage and sharing of information in health and social care.

Data Protection Act 1998
Freedom of Information Act 2000

Explain why it is important to have secure systems for recording and storing information in a health and social care setting

It is important to have secure systems for recording and storing information in a health and social care setting for the following reason:

So that individuals and staffs private information will be protected from unauthorised viewing. To comply with the legislation; it is the right of individuals and staff for their private information to be protected. To ensure information is accessible for those who need to know To protect confidentiality, it is important to have secure systems for recording and storing information in a health and social care setting. It is important to have secure systems for recording and storing information in a health and social care setting to prevent identity theft. To maintain the rights of individuals, it is important to have secure systems for recording and storing information in a health and social care setting.

Information about individuals and staff in my place of work is protected from unauthorised persons. I only pass individual information on with their permission but if the information is going to pose a risk then I will pass it on to the manager immediately. Criteria Ref

Outcome 2
Know how to access support for handling information

The learner can:
Describe how to access guidance, information and advice about handling information.

Guidance, information and advice about handling information can be sought from the following sources:

Care Plans.
Training and Supervision.
My organisations Policies and Procedures.
Through colleagues and management.
Codes of Practice from regulatory bodies i.e. CQC or GSCC.

Explain what actions to take when there are concerns over the recording, storing or sharing of information.

When there are concerns over the recording, storing or sharing of information I ensure I talk to my colleagues or senior member of staff like my line manager or supervisor and ensure I record it. If the information has to do with a customer’s privacy, I must obtain consent from the customer before passing the information on except when the information poses a risk to the service user if not passed on for example in the case of abuse. For example in a case of bruises being observed and the service user refuses to say anything and does not want it to be discussed although it is the right of the service user not to disclose this, I will make my manager aware of it because of the risk involved but ensure it remains confidential reporting.

Criteria
Ref

Outcome 3
Handle information in accordance with agreed ways of working.
The learner can:
Keep records that are up to date, complete, accurate and legible
Follow agreed ways of working for;
Recording information
Storing information
Sharing information