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Blockbuster is still the world’s largest video rental company,but last few year’s blockbuster have not been good ones.After Mr Janes W Kenyes become the CEO,he get blockbuster good standard.By 2004 his company achieved 36 consecutive quarters of revenue growth and a profit of $106 million. Mr Kenyes approach quantitative data collected by each store dictates the product mix carried in that store.He always think about the how to satisfy the customer needs in better and best way.

Problems of the case
01-Mr Keyes obviously is a big fan of the quantitative approach.How might principles of scientific management be useful to Blockbuster? These are the principles of scientific management,
01 Gathering of the traditional knowledge of the workmen record and codifit it. 02 Scientific selection of the workman and his progressive development. 03 Bringing together the trained workmen and the scientific approach. 04 Teamwork between management and workmen sharing of the division of the labour.

Mr keyes is use lots of scientific management principles and quantitative approach.In this company people are get together and do their work that is the main reason they became successful.Before 1990s company has made lots of losses,by 2004 they achieved consecutive quarters of revenue growth and profits.

02-How might knowledge of organization behavior help the company ‘s frontline store supervisors management their employees?Would Mr Keyes and other top managers need to understand OB?why or why not?

Organization behavior,
1-Study of different organizational structures.
2-Individual behavior,attitude and learning
3-Desing and development of effective organization.
4-Job design.
5-Impact of culture on organization behavior.
6-Mangement of change
7-Management of conflict and stress.
8-Organizational development.
9-Organizational culture
10-Transactional analysis
11-Group behavior,power and policies
12-Study emotion.
Yes,In this company has new CEO then total method of the company has changed.Other level managers ara have to understand the CEO method and CEO has to understand other managers methods.Then company can achieve organization behavior and get developmet. 03-Using Exhibit 2-7,describe Blockbuster as asystem?

Employer engaged in interstate commerce if they if, 15 or more employees for each working day in each 20 or more calendar weeks in the current or preceding calendar. Labor organization of any kind of that exist to deal with employer concerning labor issues,engaged in the industry affecting commerce. Employment agencies that,with or without compensation,procure employees for employer or opportunities to work for employees. Blockbuster company always get decisions get together,then they can use all employers knwlodge.They use scientific principals then employers are motivate do work using these methods.Employers get good opportunities show their talents and company also can use these talent to good way and get success in their work.

04-Based on information from Blockbuster’s Web site,what values does this company embrace that might be important for successful organizations in the twenty –first century?

05-What do you think Mr,Keyes’s quotr(last sentence in last paragraph)is saying?Do you agree or disagree with his statement?Explain. Agree with this statement.
In company has to do understand needs of consumer and how satisfy those needs. Person to person needs are different,blockbuster is the internt company,after they release video they have to think price of the video,quality of video. People can choose any kind of the product sitting in the home,their cost is so less,if they choose a product they don’t want to go and collect the product by DHL or kind of that company our product send to our home safely and fast.Their is no time wasting also. SWOT analysis

-Ability to keep up the change.For example when VCR were going out of the style,they quickly move in to DVD rental. -Brand familiarty
-Blockbuster has global network stores.
-High quality product and up to data movies.
-Game CDs for all brand,such as Nintendo DS,PS2 PS3,PSP.
-Offer movie rentals and video game rental.

-Bringing back late free charges
-Poor investor confidence
-Poor management
-Dependence on bricks and mortar
-Late entry for online video rental

-Developing a strong online distribution
-Improved customer expensive
-Developing strong mobile phone Apps for all mobile with different types of operating system. -Lower the price of DVDs and video games to give a harder competition for the competitors.

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