We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

Care Group

The whole doc is available only for registered users

A limited time offer! Get a custom sample essay written according to your requirements urgent 3h delivery guaranteed

Order Now

Care Group was a team of healthcare providers who offered healthcare to majority population in eastern Massachusetts. They were formed by merger of hospitals. They IT department centralized the IT of various departments of the merger hospitals and created an IT network which integrated each facility of numerous departments. Due to experimenting on the network for file sharing, the entire network collapsed and no one was able to identify the problem. There was a big fiasco in handling the entire functioning of the departments. CISCO team was called in to identify and resolve the collapse.

Problem Statement: Due to unplanned and experimental changes integrated into the network, led to the collapse of entire network. Even though the IT infrastructure was centralized, it did not follow the proper guidelines as needed. Lack of backup plan and sole dependency of IT on a single person contributed largely during the outage.

Root Cause of Problem:
Lack of proper well organized IT department and human resources to manage IT department. Dependence on a single employee was the major cause for network collapse. Absence of change management planning along with missing back up plans also contributed to the outage.

Alternative solution:
1) Need of a strong IT committee to manage IT functioning.
Pros: help in taking quick decisions, proper planning, budgeting control, no dependency on single person, IT policies, update on current knowledge Cons: cost and time.

2) Need for change control board to handle changes.
Pros: Asses pros and cons of each changes, set guidelines to manage and implement changes, create backup plans in case of failures Cons: Time consuming as lengthy process is involved.

Related Topics

We can write a custom essay

According to Your Specific Requirements

Order an essay
Materials Daily
100,000+ Subjects
2000+ Topics
Free Plagiarism
All Materials
are Cataloged Well

Sorry, but copying text is forbidden on this website. If you need this or any other sample, we can send it to you via email.

By clicking "SEND", you agree to our terms of service and privacy policy. We'll occasionally send you account related and promo emails.
Sorry, but only registered users have full access

How about getting this access

Your Answer Is Very Helpful For Us
Thank You A Lot!


Emma Taylor


Hi there!
Would you like to get such a paper?
How about getting a customized one?

Can't find What you were Looking for?

Get access to our huge, continuously updated knowledge base

The next update will be in:
14 : 59 : 59